Shipping Policy
Last updated: October 12, 2026
This policy explains how and when VitalBlend Co (vitalblendco.com) ships your order, what it costs, and what to do if something goes wrong.
1. Order processing
We process orders and hand them to the carrier within 1–2 business days of your payment being confirmed. Business days are Monday to Friday, excluding United States federal holidays; an order placed on a weekend or holiday is processed on the next business day.
You receive an order confirmation by email when you place your order, and a shipping confirmation when it leaves us.
2. Shipping methods, cost and delivery time
| Destination | Method | Cost per order | Estimated delivery after dispatch |
|---|---|---|---|
| United States | Standard | $9.99 | 3–7 business days |
| United States | UPS | $20.00 | 2–5 business days |
| All other countries | International | $30.00 | 10–21 business days |
Shipping is a flat rate per order and is shown at checkout before you pay. Delivery estimates count from the day your order is dispatched, so the time from ordering to delivery is the processing time plus the estimate above.
3. Where we ship
We ship to addresses in the United States and to most other countries. If we cannot ship to your address, or cannot send a particular item to your country, we will tell you and refund anything you have paid for it.
4. Tracking
Orders ship with tracking wherever the carrier provides it. The tracking number is emailed to you when your order is dispatched. If tracking has not moved for several days, contact us and we will look into it with the carrier.
5. Customs, duties and taxes
We hold stock in both the European Union and the United States and ship most orders from a warehouse in your own region, so most orders arrive with no customs charges or import duties. Where an order has to cross a border, import duties, customs fees or taxes required by your local laws may apply. They are set and collected by the customs authority or the carrier, they are not included in our prices or shipping charges, and they are your responsibility.
6. Delays
Delivery times are estimates, not guarantees. Carrier delays, customs inspection, severe weather and seasonal volume can add time that is outside our control. If your order has not arrived by the end of the estimated delivery window, contact us and we will trace it with the carrier.
7. Lost, damaged or incorrect orders
If your order arrives damaged, incomplete or incorrect, or tracking shows it delivered and you do not have it, contact us as soon as possible (ideally within eight (8) days of delivery) with your order number and a short description of the problem. We will explain the options available, as set out in our Terms and Conditions.
8. Changing or cancelling an order
Contact us straight away if you need to correct a delivery address or cancel an order. Once an order has been handed to the carrier we can no longer change or stop it.
9. Contact us
- Phone: +1 (251) 332-0383
- Email: contactemail [at] vitalblendco [dot] com
- Mail: VitalBlend Co, 30 N Gould St Ste R, Sheridan, WY 82801, United States
You can also use the Contact page on this site.